FREE EXPRESS SHIPPING / EASY RETURNS

FREE EXPRESS SHIPPING / EASY RETURNS

Terms and Conditions

  1. THESE TERMS
    1. What these terms cover. These are the terms and conditions which govern the sale of our products to you.
    2. How we can change these terms. We (as defined below) reserve the right to amend these terms from time to time. Every time you wish to purchase a product(s) through our Websites, please check these terms to ensure you understand the terms and conditions that apply at that time.
    3. Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information.
    4. Definitions. These are what these words mean in these terms:
      1. Australian Consumer Law means the Australian Consumer Law, being Schedule 2 of the Competition and Consumer Act 2010 (Cth).
      2. Australian Website means the website located at www.thefable.com.au when used to purchase our products for delivery within Australia.
      3. "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.
      4. "Websites" means the Australian Website and NZ Website.
  2. INFORMATION ABOUT US AND HOW TO CONTACT US
    1. Who we are. We are The Fable Clothing Pty Ltd ABN 11625449005
    2. How to contact us. You can contact us by writing to us at info@thefable.com.au or 25 Bourke Road, Unit 25, Alexandria, NSW, 2015
    3. How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address which you provided to us at the time your order was submitted
  3. OUR CONTRACT WITH YOU
    1. Your use of our Websites to purchase products. Your use of our Websites to purchase products indicates your agreement to follow and to be bound by these terms. Please read these terms carefully before placing an order through our Websites.
  4. ORDERING
    1. How to submit an order. To submit an order:
      1. you must select the product you wish to buy and click the "Add to Cart" or "Buy Now" buttons. The selected products will then be included in the "Cart" and the order can be submitted by filling out the order form and accepting these terms;
      2. prior to submitting your order you must verify the accuracy of the information you have provided and make the necessary corrections. It is your responsibly to check that the information displayed in your "Cart" accurately reflects your selection before submitting your order; and
      3. your order is submitted when you click the "Pay Now" button. After submitting an order, you will receive an automatic email confirmation from us acknowledging that we received your order.
    2. Clicking the "Pay Now" button does not mean that your order has been accepted and purchase completed. Your order constitutes an offer to us to buy a product. Upon receipt, the order will be submitted to us for processing and may not be changed or cancelled except as expressly provided in these terms, or as required by applicable law.
    3. How we will accept your order. Our acceptance of your order will take place when we email you advising you that we have accepted your order, at which point a contract will come into existence between you and us.
    4. If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because (without limitation):
      1. the product is out of stock;
      2. of unexpected limits on our resources which we could not reasonably plan for;
      3. we have identified an error in the price or description of the product; or
      4. we are unable to meet a delivery deadline which you have specified.
    5. Jurisdictions other than Australia and New Zealand. Our Websites are solely for the promotion of our products in Australia and New Zealand. If you are in another country, please email us at info@thefable.com.au if you wish to learn if we deliver our products to other regions.
    6. We are not obliged to accept your order. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time your order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 
    7. Trade Marks: “The Fable” and our logo are registered trade marks which we own or are licensed to use. You cannot use the trade marks, or re-sell, wholesale or distribute The Fable branded products, without express written consent from us.
  5. OUR PRODUCTS
    1. Products may vary slightly from their pictures. The images of the products on our Websites are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Products you purchase may vary slightly from those images.
    2. Product packaging may vary. The packaging of the product may vary from that shown in images on our Websites.
  6. OUR RIGHTS TO MAKE CHANGES
    1. We may change products to reflect changes in relevant laws and regulatory requirements and to implement minor technical adjustments and improvements. These changes will not affect your use of the product.
  7. PROVIDING THE PRODUCTS
    1. Delivery costs. The costs of delivery will be as displayed to you on the relevant Website at the time your order is submitted.
    2. When we will provide the products. During the order process we will let you know when we expect to provide the products to you and we will deliver them to you as soon as reasonably practicable once your order is submitted.
    3. We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to cancel your order and receive a refund for any products you have paid for but not received.
    4. When you become responsible for the goods. The goods will be your responsibility from the time we deliver the product to the address you gave us at the time your order is made. We will not be responsible for any loss or damage that may be incurred following the delivery of the products to the delivery address provided by you when you submitted your order. By purchasing from our Websites, you:
      1. consent to the products you have ordered being left at the address you gave us at the time your order was submitted; and
      2. acknowledge that if the products are left at that address, this will constitute delivery of the products and you will assume all risk in the products from the time of delivery.
    5. When you own goods. You own the products once we receive payment in full. You hereby grant us a security interest in such products until full payment has been received.
    6. What will happen if you do not give required information to us. We may need certain information from you so that we can supply the products to you, for example, the waist size required. If so, this will be stated in the description of the products on our Websites. If you do not give us this information, you will not be able to order products from us and we will not be responsible for not supplying them.
  8. YOUR RIGHT TO RETURN OUR PRODUCTS
    1. What to do if what you have bought is defective or does not arrive within a reasonable time. If any product you purchase is defective, damaged during transit, does not arrive within a reasonable time of your order being submitted or is not what you ordered, please contact us using the information set out in clause 2.2 above. 
    2. You may have to provide evidence. In certain circumstances, we may require that you:
      1. supply us with a photograph of any defective or damaged product; or
      2. return the product to us for inspection,
      before assessing any request made by you for a replacement, return or a refund.
    3. Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
    4. When you don't have the right to change your mind. Except under our First Pair Guarantee, you do not have a right to change your mind in respect of products (including our trunks and briefs) sealed for health protection or hygiene purposes, once these have been unsealed after you receive them.
    5. When you do have a right to change your mind. Where the product remains sealed, you may return the product if you change your mind. 
    6. How long do I have to change my mind? How long you have depends on what you have ordered and how it is delivered. You generally have 60 days after the day you (or someone you nominate) receives the products, unless your products are split into several deliveries over different days. 
    7. When we will pay the costs of return. We will only pay the costs of you returning products:
      1. if the products are faulty or misdescribed; or
      2. if you are cancelling an order because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
      3. if required by law.
      In all other circumstances you must pay the costs of return.
    8. How we will refund you. If we determine, in accordance with our Returns Policy to issue a refund for products returned to us, we will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
    9. Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind:
      1. We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. 
      2. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer.
    10. When your refund will be made. We will make any refunds due to you as soon as possible after you cancel your order. If we require you to return products to us (upon cancellation of your order), we will not process any refunds until all products to be returned, have been returned and assessed by us. If a product is returned, and has been used or is not in a state that can be re-sold, we may not agree to issue a refund for that product.
  9. IF THERE IS A PROBLEM WITH THE PRODUCT
    1. How to tell us about problems. If you have any questions or complaints about the product, please contact us. You can contact our customer service team using the information set out in clause 2.2 above.
  10. Limitation of liability and indemnity
    1. Implied terms, conditions and warranties. With the exception of the consumer guarantees imposed under the Australian Consumer Law (Consumer Guarantees)
    2. Limitations in respect of Consumer Guarantees. Our liability in respect of any breach or failure to comply with any Consumer Guarantee is limited to the following:
      1. in case of products:
        1. the replacement of the products or the supply of equivalent products;
        2. the repair of products;
        3. the payment of the cost of replacing the products or of acquiring equivalent products; or
        4. the payment of the costs of having the products repaired; and
      2. in the case of services:
        1. the supplying of the services again; or
        2. the payment of the cost of having the services supplied again.
    3. Your rights under Australian Consumer Law. Nothing in this clause 10, or in these terms, limit your rights under Australian Consumer Law.
  11. PRICE AND PAYMENT
    1. Our prices are in Australian Dollars (AUD). The prices of our products are in Australian Dollars (AUD), inclusive of applicable taxes and excluding shipping costs (if any). All orders are payable in Australian Dollars (AUD).
    2. Where to find the price for the product. The price of the product (which includes GST unless otherwise stated) will be the price indicated on the order pages at the time your order is submitted. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clauses 11.3 and 11.4 for what happens if we discover an error in the price of the product you order.
    3. We reserve the right to modify our prices. We reserve the right to modify the price of products offered on our Websites at any time without prior notice to you. You will be charged the prices displayed on the relevant Website at the time the order was confirmed by you by clicking on the "Buy Now" button. We reserve the right to correct any errors or inaccuracies on our Websites or to cancel orders if such information is inaccurate. Any payments made by you for such products will be refunded in such circumstances.
    4. What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced on our Websites. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel your order, refund you any sums you have paid and if you have received your order, require the return of any goods provided to you.
    5. When you must pay and how you must pay. We accept payment with credit and debit cards shown on our Websites. You must pay for the products before we dispatch them.
    6. What to do if you think an invoice is wrong. If you think an invoice is wrong please contact us promptly to let us know. We will refund you any amount which you have been overcharged.
  12. HOW WE MAY USE YOUR PERSONAL INFORMATION
    1. How we may use your personal information. We will only use your personal information as set out in our privacy policy.

Sizing chart

Size XS S M L XL XXL XXXL
Equivalent of AU 8 10 12 14 16 18 20
Bust 91 96 101 107 112 117 122
Waist 89 94 99 104 109 114 119
Hip 94 99 104 109 114 119 124
Shoulder 39 40 41 42 43 44 45
Length back 67 67 70 70 72 72 73
Sleeve 52 52 54 54 54 54 54
Size XS S M L XL XXL XXXL
Equivalent of AU 8 10 12 14 16 18 20
Bust 91 96 101 106 111 116 121
Waist/Hip 99 104 109 114 119 124 129
Shoulder 40.5 42 43.5 45 46.5 48 50
Length back 60 61 62 63 64 65 66
Sleeve 21 22 23 24 25 26 27
Size XS S M L XL XXL XXXL
Equivalent of AU 8 10 12 14 16 18 20
Bust 84 88 92 96 100 104 108
Waist 92 96 100 104 108 112 116
Hip 100 104 108 112 116 120
Length back 37 38 39 40 41 42 43

* For Australian standard sizing
** All dimensions are in centimetres for the shirt laid flat